I.B. Tauris books are currently unavailable for purchase on this site, as we are migrating to www.bloomsbury.com Books will be available for purchase online via the Bloomsbury site from 31st January 2019. Thank you for your patience with this process.

If you would like to place an order before 31st January 2019, please email mail@ibtauris.com and you will be directed to the correct department for your region.

Print details Printable details

 

Tourism and Crisis Management

Tourism and Crisis Management
Gui Santana

  • Paperback | Not Yet Published | £18.99

    Email me when available
  • Hardback | Not Yet Published | £72.00

    Email me when available
  • Paperback | Not Yet Published | $29.95

  • Hardback | Out of Stock | $99.00

Description

The tourism industry is one of the most susceptible and vulnerable to crisis. Yet the industry is poorly prepared - it is generally unable to anticipate and manage crises effectively. The evidence suggests that the number of crises within the industry, and the scale and magnitude of such crises, is on the increase. Gui Santana's work presents a comprehensive and detailed treatment of crisis management for the tourism and hospitality industries. Each chapter focuses on a key issue of understanding and managing crises, and the author includes a range of case studies. The models presented are suitable for both large and small organizations, both public and private.

Author Info

Gui Santana is coordinator of the Risk Management Laboratory at the Center for Marine and Earth Technologies, Universidade do Vale do Itajai, Brazil. He is also Head of Strategic Studies at the National Petroleum Agency - ANP.

Bibliographic Info

Imprint: I.B.Tauris
Publisher: I.B.Tauris & Co. Ltd.

Paperback
ISBN: 9781850434511
Publication Date: 30 Jan 2019
Number of Pages: 256
Height: 234
Width: 156
Illustrations: 20 b&w plates

Hardback
ISBN: 9781850434504
Publication Date: 30 Jan 2019
Number of Pages: 256
Height: 234
Width: 156
Illustrations: 20 integrated b&w images

Also of Interest

Tourism in Transition: Privatization and Re-internationalization in the Czech and Slovak Republics

Tourism in Transition
Allan M. Williams, Vladimir Balaz
Paperback
£19.99 | $35.00
Hardback
£85.00 | $135.00

Corporate Rivalry and Market Power: Competition Issues in the Tourism Industry

Corporate Rivalry and Market Power
Paperback
£19.99 | $35.00
Hardback
£77.00 | $120.00

Tourism in the New South Africa: Social Responsibility and the Tourist Experience

Tourism in the New South Africa
Garth Allen, Frank Brennan
Paperback
£17.99 | $46.00
Digital
£90.00 | $145.00

New Product Alerts

Sign up now

Powered by Google